From full ROI outsourcing to a single patient request, Infomedic handles the process end to end, with security and documentation built into every step.
Engage any one of these on its own, or combine them into a single outsourced records function.
We become the records department for hospitals, clinics and physician groups — without the headcount, training or software overhead.
Reliable, defensible record production for attorneys, insurers and third-party requesters who need documents that stand up to scrutiny.
We help individuals get their own records quickly, and make sense of what arrives.
Keep your disclosures defensible and inspection-ready at all times, whether or not we handle your day-to-day volume.
Available on any engagement. Rates are illustrative — confirm current pricing when you request a quote.
| Add-on | What it covers | Indicative rate |
|---|---|---|
| Rush turnaround | Expedited handling, typically same or next business day | +$35 per request |
| Certified copies | Certified set with custodian of records affidavit | $20 per set |
| Onsite retrieval | In-person retrieval within California | $95 per visit + mileage |
| Records organization | Chronological ordering, indexing and bookmarking for review | $40 per hour |
| Secure storage | Long-term retention with re-retrieval on request | $5 per record per year |
| Multi-provider retrieval | Each additional provider chased on the same request | +$15 each |
Indicative rates for a business concept; confirm before relying on them. Patient copy fees always follow California statutory caps regardless of the figures above.
Every engagement operates within the rules that govern medical information in this state.
We act as your Business Associate under a signed BAA, with encryption, access controls, workforce training and documented breach procedures.
The Confidentiality of Medical Information Act governs every disclosure — no release without a valid, signed authorization or lawful process.
Patient copy charges stay within California's statutory limits, so the fee attached to a request is never itself a compliance problem.
Tell us your situation — volume, requester type, current process — and we'll point you to the right path and a quote within one business day.
